During the work on UX/UI design of Eksel delivery service application, we used a complex approach to provide the effective interaction of the user with the product interface.
Start-up screen contains a simple registration/authorization form. During the registration, the user has to choose a status (delivery person/client), to enter an email and a password. Besides, to confirm the user is a real person, it is also required to enter a CAPTCHA.
What is the primary goal of the delivery service client when using the application? To get a quote and to get to know the package delivery time. To provide this, we have developed the intuitive form for route entry, based on the analyses of the potential clients’ requests, where the client has to enter the points of departure and delivery of the package. The addresses can also be uploaded from Google Maps. There are also additional options of delivery type, like the delivery at metro station or «door to door» delivery.
To simplify the process of ordering, we used pop-ups. Pop-ups are presented in the form of simple forms and user-friendly functional elements. All important elements are visible to the client. It considerably saves the time of ordering. When creating UI, we tried to arrange all the interface elements, so that they are grouped, integrated and structured, as well as performed in one common style.